Frequently Asked Questions
Do I actually have to pay anything?
No. Chicken Crash is free. You play with virtual coins and we never ask for payment details.
Can I win real cash?
No. There are no cash prizes. Coins have no real-world value and can't be withdrawn or exchanged.
Is there an age limit?
Yes, you must be 18 or older. We ask you to confirm this when you arrive and when you register.
What is a coin?
A digital play-money point used only on this site. It exists only inside your browser session.
Where is my account stored?
Only in your browser tab (session storage). We keep no database of players, so closing the tab clears your account name and coins.
How do I get more coins?
Visit the Coins page to collect free coins, once a day for the daily pack.
How do I cancel VIP?
The VIP pass is a free demo that never renews. It ends automatically when you close the tab.
The game isn't loading. What should I do?
Refresh the page, check your connection and try another browser. The game is provided by a third-party host, so if it's down, try again later or contact us.
Where can I get help with gambling worries?
See our Responsible Gaming page. BeGambleAware and GamCare offer free confidential help on 0808 8020 133.